Privacy Policy – Christchurch Magdalen Trust (CMT)

 

The Christchurch Magdalen Trust is the working name of the Hospital of St Mary Magdalen. Charity number 236722

 

Email Communications

Please remember that email is not secure. The Charity cannot guarantee confidentiality in its use. Although the Charity will use email for routine communications it will not send personal information by email without your consent or the consent of a person making an application for help on your behalf.

 

The Charity contact details

Name:                          Alastair Hoare

Position:                      Clerk to the Trustees & Data Compliance Officer

Address:                      P.O. Box 9767 CHRISTCHURCH BH23 9NY     

Phone Number:         07546 638926

E-mail:                         Clerk@cmtrust.org.uk

 

The type of personal information the Charity collects

The Charity currently collects and processes the following information:

• Name and contact details.
• Information about you, your family, dependents and your and their personal circumstances, for example, age, marital status, welfare benefits, income and expenditure, assets, liabilities and debts, credit, and court orders
• Information about your health or the health of any member of your family
• Information about where you live, how long you have lived there, the condition of your property and whether you rent or own, with associated financial information.
• Information about your tax residence if you are not in receipt of welfare benefits.
• Any other information relevant to your request for help.

 

How the Charity gets the personal information, why it has it and whom it may share it with

Most information is provided to it directly by you (or a person acting on your behalf) so that the Charity can decide whether to provide you with financial help and, if so, how much and in what way.

The Charity also receives information indirectly, from the following sources in order to assess your application:

• Members of your family
• Other charities or organisations to whom you have applied for, or are receiving, help
• Public and statutory authorities
• Health professionals

The Charity may share this information with:

• The Charity’s examiners, accountants, lawyers, or other advisers to the extent necessary to provide advice when assessing a claim for help or when the Charity suspects fraud or other unlawful actions.
• A third party if legally obliged to do so
• Relevant Authorities to investigate or prevent money laundering, fraud or other unlawful actions or where a safeguarding issue is suspected.
• Any third party which may be able to assist, or with whom the Charity may need to verify information, in connection with your request for help, for example, public and statutory authorities, medical professionals and other charities

 

The lawful basis for collecting your information

Under the UK General Data Protection Regulations, the lawful basis we rely on for processing this information is a legitimate interest.

 

How the Charity stores your personal information

Your information is stored electronically in cloud storage. The Charity keeps your information for a period of up to 6 years for reference purposes in case you make a further application for help, and to enable the Charity to comply with legal and regulatory matters. The Charity then disposes of your information by deleting records which could identify you.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – to ask the Charity for copies of your personal information.

Your right to correction – to ask the Charity to correct personal information you think is inaccurate. You also have the right to ask the Charity to complete information you think is incomplete.

Your right of deletion – to ask the Charity to delete your personal information in certain circumstances.

Your right to restrict or object to processing – In certain circumstances the right to object to the use of your personal information or to ask the Charity to restrict how it is used.

Your right to the transfer of information – to ask that the Charity to transfer personal information you gave it to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, the Charity has one month to respond to you.

Please contact the Charity using the contact details at the beginning of this notice if you wish to make a request.

 

Cookies

The function of cookies.

If you visit the Charity’s website, “cookies” will be placed on your computer’s hard drive. These are small files which enables the Charity’s website to identify your computer as you view different website pages.

Cookies allow websites and apps to store your preferences in order to present content, options or functions that are specific to you. They also enable the Charity to see information like how many people use the website and what pages they tend to visit.

The Charity may use cookies to:

• Analyse web traffic using an analytics package. This helps to improve the website structure, design, content and functions.
• Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
• Recognise when you return to the website. The Charity may then show you relevant content, or provide functionality you used previously.

Cookies do not provide the Charity with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how the Charity’s website uses cookies. If you do not want the website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how the Charity’s website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, the Charity’s website will issue cookies when you visit it.

Links from the Charity’s website

The Charity’s website contains links to other websites.

Please note that the Charity has no control of websites outside of the cmtrust.org.uk domain. If you provide information to a website to which the Charity links, it cannot be responsible for the protection and privacy of that information.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

 

How to complain

If you have any concerns about the use of your personal information by the Charity, you can make a complaint to it using the contact details at the beginning of this notice.

You can also complain to the Information Commissioner if you are unhappy about how the Charity has used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

 

This notice was prepared in August 2024.